| Customer satisfaction |
TSÚ Piešťany, š.p. do care about the feedback of our customers. The aim of this form is to learn about customers´ satisfaction and the results will serve for improvement of standards provided by TSÚ Piešťany, š.p. |
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| No. | Question | Answer - evaluation |
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| 1. |
Fill in the form according to your experience with department service. |
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| 2. |
Have you ever used some service in the field of testing, certification,
attestation? |
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| 3. |
Have you ever used some service in the field of metrology - calibration,
verification? |
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| 4. |
Have you ever made use of consultations, lectures, trainings, conferences? |
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| 5. |
How often do you visit our website www.tsu.eu? |
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| 6. |
Have you ever used some services which are not mentioned above?
Level of recently used services: |
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| 7. |
Quality of given service |
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| 8. |
Quickness of delivery |
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| 9. |
Skills and competence of employers |
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| 10. |
Staf members´attitude, willingness to help |
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| 11. |
Know-how about given service |
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| 12. |
General standard compared to other providers |
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| 13. |
Are you content with the standard of given service?
Stimuli for improvement: |
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| 14. |
What do you consider to be our strenghts? |
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| 15. |
What do you consider to be our weakness? |
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| 16. |
Suggestion for improvement of our future cooperation |
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| 17. |
Which service do you miss in our offer? |
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Name of the company: *
Representative (Name, Position): *
Phone number:
Fax number:
Mobile:
E-mail:
Info for us: |
Please enter the code from the image!
Verification code:
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| Thank you. We are looking forward to our co-operation. |
COMPANY - Customer satisfaction